When will I receive my tickets?
You will receive your tickets in the next few minutes, at least 10 minutes before the selected visit time.
Is it possible to change the time of the tickets or cancel the reservation?
The customer will have a period of up to 15 calendar days from the purchase to cancel it without any penalty at its expense. To exercise the right of cancellation, you must send an email using the contact form provided within the aforementioned period. In this email you must enter the following information:
- Order number
- E-mail address provided during the purchase
- Date and time of purchase
- Number and type of services purchased
The amount of the services purchased by the customer will be refunded within 15 working days from the cancellation request
How many days do I have to use the voucher?
The reservation is valid for 90 calendar days from the date of purchase, after wich the voucher can no longer be used.
How does it work?
By presenting your voucher you will be able to hop on and off the bus unlimitedly during the contracted perid (24 hours) and travel the two routes offered to visit the whole city.